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AI Assistant

Amzn-User

Operated by Amazon · Powers user-directed Alexa requests

✓ GEO Recommendation: Keep Open

Amzn-User supports user-initiated actions, such as an Alexa query that requires up-to-date information from a specific web page. Amazon's documentation notes that because these actions are user-initiated, Amzn-User may not follow all robots.txt directives.

Owner
Amazon
Trigger
User action
Used for AI Training
No
robots.txt control
Limited
Impact if blocked
Amzn-User may not follow all robots.txt directives for user-initiated actions. Allow does not guarantee access, and Disallow does not guarantee blocking.
How to identify
User-Agent: Amzn-User

What it does

Amazon's documentation states Amzn-User supports user actions, such as responding to Alexa queries that require up-to-date information. When a customer asks a question, Amzn-User may fetch live information from the web to provide an accurate answer on that user's behalf.

It is the same class of agent as ChatGPT-User, Claude-User, Perplexity-User, and MistralAI-User — a fetch made on behalf of one specific request, not a broad crawl. Amazon states Amzn-User does not crawl content for generative AI model training.

Why we recommend keeping it open

  • Responds to a specific customer's question, not a bulk crawl
  • Amazon states it does not crawl content for generative AI model training
  • Amazon notes this agent may not follow all robots.txt directives for user-initiated actions, so robots.txt control here is limited regardless

Identification & robots.txt

User-Agent identifier
Amzn-User
Verification

Additional verification information is available in Amazon's official documentation.

Robots.txt guidance
User-agent: Amzn-User Allow: /